Need your order before Christmas? Check the delivery cut-off dates based on your location below.
Shipping & Delivery | Frequently Asked Questions
Ensure your holiday shopping is stress-free with Intersport!
In order to give yourself the best chance of delivery before Christmas, we recommend placing your orders by the following dates, these dates do not guarantee delivery, but will give the best chance for our delivery partners to get orders delivered before December 25th:
NSW, ACT, VIC, TAS, QLD, SA:
Standard Delivery - Tuesday 16th December
Express Delivery - Thursday 18th December
Heavy/Bulky - Thursday 11th December
WA, NT:
Western Australia
Standard Delivery - Friday 12th December
Express Delivery - Monday 15th December
Heavy/Bulky - Wednesday 10th December
Northern Territory
Standard Delivery - Friday 12th December
Express Delivery - Monday 15th December
Heavy/Bulky - Wednesday 10th December
Our elves are hard at work, we do our best to deliver your orders to you in time for Christmas, however factors outside of our control can impact delivery times.
What delivery options do you offer?
We offer Standard, Express, and Heavy/Bulky shipping.
Standard shipping is free on orders over $150, or $9.99 for orders under $150 (excluding heavy/bulky items).
Express shipping is $14.99 (excludes heavy/bulky items).
Standard delivery generally takes 3–7 business days and Express takes 2–4 business days.
Delivery times may vary as our shipping service providers experience delays.
Heavy/Bulky item shipping fees vary by size, weight, and location, and are shown at checkout. Express post is not available for these items.
Customers may request Authority to Leave at checkout.
Do you offer Click & Collect?
Yes, for non-heavy/bulky items. Use "Check Stock In Store" to see availability. Some bulky items may also be available if stocked at your chosen store.
Why is my order being delivered in split parcels?
Orders with multiple items may need to be sourced and shipped from different locations and arrive separately. You’ll receive tracking links for each shipment, with no extra shipping fees.
I entered the wrong address—what should I do?
Contact INTERSPORT Customer Service immediately by calling our customer service team at 03 8560 4677.
We’re not responsible for incorrect addresses provided by customers.
Orders delivered to wrong addresses due to customer error are not eligible for refunds.
What if my parcel is stolen?
Contact Customer Service right away. If you selected Authority to Leave, INTERSPORT is not liable for theft.
Customers are responsible for ensuring a secure delivery method.
Replacements are issued at our discretion.
Do you ship internationally?
No, we only ship within Australia.
